FAQS

Is We're on Doodie Eco-Friendly
100% Eco-Friendly.  We're on Doodie's mission is to remove harmful pet waste from your yard or community and decrease the spread of bacteria and disease.  
Click to see a list and description of bacteria & diseases.  We only use recycled, bio-degradable baggies and dispose of waste in the most environmentally friendly way possible.

Areas Cleaned
The entire property, to your specifications, will be cleaned to include yard, landscaped areas, driveways, walkways & patios.  Concentrated effort in the pets normal living area.  We're on Doodie will pressure wash patios, driveways & walkways if desired.


Gates & Fences
Most likely, services will be rendered while you are at work or away from the home.  We’re On Doodie will need to have access to any gates on the property so areas can be properly cleaned.  Keeping the gates unlocked or providing alternate access will allow for service to be complete.  Customers will be charged for a full service if We’re On Doodie is unable to gain access to areas that need to be cleaned.


Does my dog have to be restrained during service?

If the dog is agressive we will ask that he or she be restrained while service is being completed.  Otherwise, we love playing with the dogs.  You will be charged for a full service if We’re on Doodie is unable to complete cleaning due to an territorial/aggressive pet .

 

Is all equipment sanitized?
Yes!  All equipment used in the process of cleaning your property will be sanitized with a bacteria killing disinfectant solution.  Disinfecting our equipment will reduce the spread of disease from yard to yard.

 

Pricing
Pricing will very depending on the number of dogs and the size of the area to be cleaned.  Not every pet owner has the same sized yard or the same number of pets.  The price will fit your particular situation.

 

Billing vs. Pre-Payment?
We’re On Doodie offers two kinds of payment programs, Monthly Invoice and Pre-payment.  If you choose Monthly Invoice, an invoice will be delivered on your last service of the month and is due upon receipt.  If you choose Pre-Payment, the payment will be made prior to service.  There is a discount for Pre-Payment.

Payments
Customers will be invoiced on or before the 1st of each month.  Payments are due on or before the 20th of that month.  If payment has not been recieved on or before the 20th a $10.00 late charge will be applied to the next bill.

Contracts?
No contracts no obligations.  Service can be changed or canceled at any time.  A service sheet will have to be signed by the homeowner to grant us access to the property.

 
Do you provide year round service?
Year round, 12 months with the exception of designated holidays.

 

What Holidays?
We’re On Doodie observes the following holidays and will not provide normally scheduled services on those days.  If normal service is scheduled for that day it will be moved to the day before or the day after.
- New Years Day
- President's Day
- Memorial Day
- Independence Day
- Labor Day
- Veteran's Day
- Thanksgiving Day
- Christmas Eve
- Christmas Day


We do understand that those holidays are when the family gathers and may want to congregate in areas normally cleaned.  We will always work with customers to ensure areas are cleaned for those family events.


Do we provide service in inclement weather?

Sunshine is preferred, but services will can be rendered in light rain.  You will be notified if services have to be canceled due to weather.

Do you guarantee satisfaction?

We're on Doodie prides itself on attention to detail and excellence through example.  We guarantee your satisfaction or we will give you a complete refund for that service.